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February 01, 2018

Jayman BUILT employees awarded 2017 Avid Service Awards

Pepper Rodriguez

News Photo

Four exceptional Jayman BUILT employees — Darren Niccolls, Jeff Laminski, Scott Morrison, and Cal Walrod — have been recognized in the 2017 Avid Service Awards.

The fifth annual Avid Service Awards, hosted by Avid Ratings, recognizes top homebuilding professionals in the United States and Canada. The Avid Service Awards were created to honour employees who received exemplary customer satisfaction scores amongst the thousands of employees rated in Avid’s GoSurvey program.

“We are proud to have such dedicated and committed employees at Jayman BUILT and are delighted that their efforts are being recognized on an international scale,” says Jay Westman, Chairman and CEO, Jayman BUILT. “Customers are our top priority and these awards are a direct reflection of the values that we instill in all of our employees.”

The Avid Service Award is a premier award for homebuilding professionals. Employees eligible for the award are customer care representatives, design center representatives, project superintendents or sales representatives.

Morrison and Walrod were both awarded the Avid Service Benchmark Award — Top 25 per cent Nationwide for customer care representatives while Laminski and Niccolls were both awarded the Avid Service Benchmark Award — Top 25 per cent Nationwide for project superintendents.

“We are constantly looking for new ways to enhance the customer experience and home-buying journey here at Jayman BUILT,” continues Westman. “These surveys are pivotal to our growth and we are ecstatic that Albertans are taking the time to recognize our efforts.”

The winners of the 2017 Avid Service Award were selected according to customer satisfaction scores directly tied to performance on the Avid survey, provided they had a representative sample of more than 12 completed surveys over an 18-month period. The results were based on surveys taken by customers who closed on new homes between January 2016 and June 2017.

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